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The hotel is not on the beach and they advertise access to the other "sister hotels", however, the all-inclusive is not part of the access, therefore, you need to pay for your food and drinks on the beach at the other hotels. That by itself threw me off right off the batt. The room view was gorgeous (we had lagoon view - I am adding a photo here); it had a mini kitchen and a large jetted tub on the balcony; the bed was comfy and the shower head was nice. We asked about 3 times to shut off the balcony light and the last person told us it couldn't be shut off....This seemed strange as all the other rooms did not have lights turned on regularly on their balcony The hotel has 3 restaurant (not 4). The main buffet/a la carte restaurant, an Asian food with teppanyake and another one that serves snacks till 6pm everyday and it turns into a "Mexican food" restaurant that is open only once a week for dinner. The buffet food varies very little, the food was mostly cold and not great. Altough, the omelet was amazing (according to my husband) and its prepared customized, therefore, not cold. They can't handle a full restaurant and your drinks are slow if it's full. The entertainment is early and somedays it was pretty lame. The outdoor hotel hot tub is by the water, but the jets were uncontrollably strong and you have to try hard not to get sprayed in the face while sharing the small tub with other guests. The pool is pretty good, swim up bar is a plus. You can't go in the lagoon water at all because of the crocodiles, but we didn't see even a hint of any crocodiles. I was disappointed overall, but depending on the package you get, it may be worth it... I am not sure.