Guests love The Westin Lagunamar Ocean Resort Villas & Spa in Cancun’s Hotel Zone because it balances high end comfort with a refreshingly chill and non party atmosphere. You are not trapped in an all inclusive bubble here as the staff are incredibly attentive and the pool concierge actively helps you navigate the morning chair rush. The real insider flex is skipping the on site market and walking directly across the street to La Isla Mall to stock your villa’s full kitchen with local groceries and better priced tequila.
This resort is 18 years old, but you could not tell as it has been constantly maintained and updated. They let us check in at 12:30 at no extra charge. When the door to the room opened it was so chill, I mean the AC was set to 66 degrees. We readjusted the temp but it remained a little too cool the entire time. The 1 bedroom unit has a large refrigerator and a cooktop, but lacks some basic amenities that you can purchase from the convenience store. There is a 2 person jetted tub in the room. I tried to use it, but there wasn't any hot water to fill it with, it was odd because the rest of the unit had plenty of hot water. It wasn't worth calling maintenance because we used the outside hot tubs. The views or optimized to see the shore. The pools are nice, but none are deeper than 4 feet. They must be saltwater pools, because I never smelled chlorine, which is really nice. If you are going to purchase a time share this is a good option, because the maintenance fees are lower. We had a lovely time there, the employees are very accommodating and friendly. The restaurants are fine, the breakfast buffet had every option you could imagine. We didn't do any of the specialty nights, but the sports bar had some great offerings. We probably won't return, but we had a great time and recommend it.