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I want to say this place was top notch. From the moment we pulled up, the bell Man came out and helped the passenger out of the car cause traffic was coming. They immediately got our luggage and brought it inside for us. The front desk attendance were fabulous. They, they were so kind and so helpful. We left our luggage and went walking around New York City. They called us later and told us our room was ready, and since we were Marriott members, we were even upgraded to the most beautiful fabulous deluxe room. The shower had the most pressure I had ever had in a shower. Neither of us could get out of the shower. It was amazing. We also took a bath, and the tub was very comfortable. They brought us slippers as they didn’t like us walking around in our bare feet. We took advantage of the butler service and got tea and coffee sent to the room which I’ve never experienced in any hotel before without paying for room service or making it ourselves with in room, coffee, kettles. The bed was very comfortable and the down comforters were very soft. It reminded us of being in Europe. Check out is at 11, but they gave us an extra hour because we are gold members. The location is phenomenal for shopping and to see a Broadway show. I heard they have complementary shuttle service to take you anywhere within 10 blocks, but we did not use this feature or ask about it . One Saturday night stay was 100,000 points.