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The check in process was easy and the girl that helped us was amazing however our room was a different story. It was extremely outdated. The screen was bent and barely hanging on, there was no lock on the window and we were on the 2nd floor with a child. Very unsafe. The room was clean ish. No microwave tho. And we were supposed to have a jetted bath tub and did not. The handle for the shower was broken and actually fell off while I was in the shower leaving the water turned all the way to hot. It was awful and also extremely dangerous. It would have burned my little niece that was with me. The bathroom in the lobby looked like it had been kicked in at some point. The amenities were great and the staff at the pool/rec center were wonderful. I wouldn't recommend or stay here again. Not worth the $$$ at all.