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First time in Kelowna and first time at the resort and I must say that the staff here are 10/10. Just amazing customer service and very friendly individuals. They made the stay that much better for me personally. The rooms aren’t something special but they are definitely up to date and clean. Location is fantastic, you are in the heart of downtown and have access to many things around you. When I go back for a personal trip, I’m definitely staying here again.