Guests cherish the relaxed residential feel at WorldMark Kona Resort in Kailua-Kona. The property offers a quiet escape on Alii Drive while keeping you within walking distance of the vibrant downtown shops and dining. Service is a highlight here with visitors consistently noting the friendly and responsive front desk team. A specific favorite feature is the clever Murphy bed in the living area that allows you to transform the space instantly without moving any heavy furniture, making it perfect for families needing extra room.
Room smelled like raw sewage most of the time we were there. Especially the guest bathroom. Bugs were supposed to be sprayed supposedly on Friday, notice put on the door Thursday, no one called us, lots of valuables left unattended. Not very good customer service. Our shower gel and conditioner were totally EMPTY when we checked in Saturday.... kinda makes you wonder! No notice given about sewage smell. 4 MIL house across the street didn't smell like sewage. Disappointed, definitely like Maui location better, and service and staff there were better, too.