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I was more than happy with my room, we had a tiny pickup but maintenance was on it right away. Nothing that was bad. Staff where respectful, kind professional. My cousins wedding was beautiful and the resort was amazing with everything!. My only gripe was the check out time. It was at 10am, the night before we danced and partied. Plus take out all the garbage. We had 2 houses we rented and it was a rush clean, wash linen and that was my only gripe. Very satisfied over all and I will be coming back!