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This place is one of my favorite spots during the holiday season. The environment inside is beautiful with all of the plants in the hotel. Their ballrooms are nice to go see a show or to visit a convention. The staff is friendly and knowledgeable about the hotel. There’s plenty of good restaurants to eat. The grand staircase in front of the main lobby area is fantastic to go get photos at. This hotel is a great place to stay and visit. The price of what you spend is what you get. The only thing that I don’t like is that after a certain time in the afternoon you need to have a ticket for an event or you have to stay on property just to walk around I remember from my childhood that you had to not pay to go there but when Covid hit it changed everything. Overall it’s a great place to visit and walk around and see all of the different plants the food is good and plenty of spots to shop around.