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During my recent stay at Holiday Inn Club Vacations at Orange Lake Resort, I had the pleasure of being assisted by Stephan Smalls at check-in. From the moment I arrived, Stephan's professionalism and genuine warmth set the tone for an unforgettable stay. Not only did Stephan expedite my check-in process efficiently, but he also took the time to ensure all my needs were met. In a hospitality industry where exceptional service can sometimes be rare, Stephan Smalls stands out as a true example of excellence. His dedication to guest satisfaction reflects positively on Orange Lake Resort, and I commend him for going above and beyond to make my visit memorable. My stay was exceptional. My family and I had a memorable weekend. 1000% recommend. I look forward to returning to Orange Lake Resort in the future.