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I’ve stayed in a lot of vacation resorts over my lifetime because we have a timeshare, but this is probably the worst place I’ve traded into through Interval International. We were assigned to the building Heron II. Of note, the photos they have online must be of newer rooms, as 702B in Heron II looked nothing like this. We checked in late in the evening to find hair everywhere in the bathroom. Rust on the hardware and moldy caulking in the bathroom. When calling the front desk to let them know the room was filthy they said we would have to drive all the way back to the lobby when we had just unpacked the car. We opted to stay in the room we were assigned. Throughout the week there was no housekeeping which was fine, but when we needed new towels they wanted us to exchange the dirty ones for clean ones which was odd for a resort property. Kindly they delivered the clean ones and picked up the dirty ones. The laundry rooms do not have quarter machines so you also have to go back to the front desk to get quarters. If you want to use their app, they require a minimum of $10 loaded onto the app to use the laundry machines. This place is family friendly and one of the only pros I can think of is that they left pool towels out after the smoothie bar closed for the night. Basically, spend your money elsewhere. I wouldn’t go back.