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The hotel is very clean all the time, the rooms are big enough and in great conditions. Service is excellent in every area. Our kids loved the amenities and gifts. The only thing that disappointed me a little is the food, it hasn’t been great and the options are very limited. The location is wonderful as you have the main luxury brands around the hotel within walking distance and it’s not as busy and loud as the hotels closer to broadway or Times Square. It’s within walking distance from Central Park.