The Ocean at Taino Beach

Cara FD 1974

2

Jun 14, 2025

We checked in and our room did not have a balcony or porch. Everything was dated and dirty in the room. All the appliances and counter tops felt greasy and you could see built up dirt on the back splash. The wire shelf’s were all rusty and gross in the cabinets and inside the mini fridge. We did not have all of utensils and cooking supplies that were promised to be in the room. The bed was terrible and hard and felt like we we’re actually on a box spring. The TV never worked. The Wi-Fi never worked.The next morning after noticing we were the only people at the pool all morning and the hotel as obviously not fully booked . I decided to ask for better accommodations. When I asked in the lobby I was told the hotel was fully booked and we could not move rooms. It was a blatant lie. It was clear the hotel was nearly empty. We observed time share tours being conducted in the empty room next to us that was left unlocked. We toured the room which had a much nicer bed, was very clean and was fully stocked and also had a balcony. Overall the place has a lot of potential. All hotel bars and the restaurants close early. The nicest part was the ferry they provided to take you to Port Lucaya. It was a nice 6 minute ride over to the bars and restaurants in the marketplace. However the ferry broke down and the last few days we were provided a shuttle bus. That was a bummer. So sad that a place with such great potential doesn’t work to get people to come back. They are prioritizing potential time share customers more so than guests already in there care. I would not recommend this place.