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Flight crew staying over a long weekend. Staff were awesome and bar service was excellent. The food did leave a lot to be desired, not for lack of effort on the chefs part, they were just working with sub prime cuts of meat. (Think lots of chicken thighs) The snack bar with burgers and hot dogs definitely hit the spot and were reminiscent of a school lunch :) The do not disturb signs are comically invisible to hotel staff. Perhaps the most annoying feature of the stay was the towel situation. You needed to exchange a card to get a towel (1) and you say took your towel back to your room you could not get another one unless you had another tower to exchange or a card. Lost towel card? No problem you have to file a “security report” with time date and last known location of your card. If you did not present your towel card on checkout you would be charged $500 pesos unless you walk all the way back to the room to get your dirty wet towel. The ridiculous towel situation kinda ruined the stay. I would like to reiterate how great the staff was. From the dancers to the poolside activities folks everyone was supper attentive and kind. I think I’ll try another place next time I’m in the area.