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Our room was a bit out-dated compared to most Wyndham Resorts. Thin walls and floors. We heard every single step our upstairs neighbors took! We heard there shower water, bath water, their conversations.... terrible! Our water took FOREVER to get hot. Maybe because our upstairs neighbors were constantly taking showers, baths or using the washer? They close all the pools when it rains, including the indoor pool. That made no sense to us. The people are very nice and responsive and the location is great, but some improvements are definitely needed. We have been club owners for over 10 years and this is my first bad review.