Cancelation may be requested but not guaranteed.
Room smelled like raw sewage most of the time we were there. Especially the guest bathroom. Bugs were supposed to be sprayed supposedly on Friday, notice put on the door Thursday, no one called us, lots of valuables left unattended. Not very good customer service. Our shower gel and conditioner were totally EMPTY when we checked in Saturday.... kinda makes you wonder! No notice given about sewage smell. 4 MIL house across the street didn't smell like sewage. Disappointed, definitely like Maui location better, and service and staff there were better, too.