Cancelation may be requested but not guaranteed.
Nice updated resort. Fast and friendly house keeping. Maintenance tech was fast. Front desk on the phone was nice and friendly as well. Great job keeping the resort clean, as I know that can be a task of it's own. Checking in took very along time, which was mentioned because they were slammed with new guest coming in, which is understandable. There were 2 representatives checking the guest in. Wasn't aware that the balcony would be facing the building and not the beach. Next time I will make sure to get the front view of the ocean and not the side view. Other than that. It was a nice kid friendly clean resort.