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Firstly, the positives: 1. Lovely looking resort 2. Good range of activities included 3. Childcare options very good (Hannah the childcare lead was excellent) 4. Friendly staff in general Negative: 1. The noise level from the bars was unnecessarily loud. If they had turned the volume down by half, it still would have been extremely loud. The volume was too high for the events and was detrimental to the quality of the sound. No matter which bar the events were running in, you could hear it across the whole resort. Unlike the rooms on the rest of the resort, our room was in the main hotel, directly above a bar. When an event was on here, you could feel the vibrations of the noise within the room as well as the very loud noise itself (our kids were on a sofa bed so they found it really hard to settle down for the night, ages 7 and 4). We chose Mark Warner as a quieter, family resort that did not offer lots of evening "entertainment" so were shocked when there were events every night that were all extremely loud and would go on past 11pm at night. 2. As the hotel is not exclusive to Mark Warner there is separate management, with different protocols (Mark Warner and Local Turkish company). This meant that any concerns or issues raised were impossible to solve as there didn't seem to be any effective communication between them (with each blaming the other for not being able to solve the issue) 3. Beach had been taken over by a boat event which meant that the majority of the beach was covered in boats, racers and staff. The Mark Warner management said they were not even aware of this as the Turkish management did not inform them so it was out of there hands. 4. We had paid full price (and had actually had to move our date due to recovery from a major operation and had to pay an extra £2k to move to the Oct date) but it became apparent after speaking with many other families and guests at the hotel that most had booked a last minute deal and in their words "for the money, it's good but I wouldn't want to pay full price". This left us feeling pretty resentful towards Mark Warner when we approached them with our concerns mainly over noise and lack of beach/swimming area because of the boat event, stating that we felt we should be offered some compensation as the holiday was largely not as advertised and the noise was a HUGE negative for us. We followed their protocol on who to raise the issues with and were basically dismissed. In summary, even though there were some really good things about the resort, I have left a 1 star review because of the way we had been dealt with by management both during our stay and afterwards. We waited to leave a review to see how they would handle things on our return home, hoping to leave a better one but I'm not sure there handling of the situation could have been worse.