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We had a reservation for a week. We knew in advance the balconies were under construction. 1. Sauce pan had no handle. Replaced quickly. 2. Coffee pot lid would not stay on. Spilled coffee. Had to reheat coffee in microwave. Asked for and received a replacement. 3.Couch was so old and uncomfortable we had to put bed pillows behind our backs. 4. AC was beyond loud. Waked us every time the compressor came on. 4. Bed was so uncomfortable that our backs were very painful after arising. 5. Room was very clean. Housekeeping does a wonderful job. 6. We left after 2 nights. Could not tolerate a 3rd night on the couch or bed. 7. Attempted to request that our Hilton Points be returned. After several different calls to different persons, we were told that the people who handled that were away! 8. Do NOT recommend UNLESS you're very young or have children. There's a lot to see and do.