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Receptionists are super friendly and helpful, and the location of the hotel is perfect for those who want walking distance to a tonne of restaurants and the beach. There wasn’t house keeping for our room and the dishes weren’t THAT clean. We had to ask for detergent so we could wash them. The wifi is difficult to navigate and not real strong. The pools are clean and beautiful, the spa was cold, the after hours key was easy enough to access, there are multiple entrances from surrounding streets, shuttles were easy to access from reception, and we felt safe walking around the hotel at night.