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First of all, I would like to mention that I have been visiting this hotel many times since my childhood. It holds a very special place in my heart, as it is associated with many wonderful memories shared with my family. I truly appreciate the hotel's many advantages, especially its prime location in Hurghada, its convenient proximity to everything, and its spacious layout that allows for easy movement between the three hotels and full access to all facilities. However, during my recent stay, I encountered several issues that made my experience less comfortable than expected. I am sharing these observations with the hope that they can be addressed, as I would love to continue visiting this hotel in the future. The points I noticed are as follows: 1. The room furniture appears very old and worn out. In particular, the bed makes a loud noise with every movement, which disturbed my sleep. 2. The air conditioners seem outdated, possibly from the 1990s, and they produce a loud noise when operating. Unfortunately, the bedroom air conditioner was not effective in cooling the room. 3. The bathroom fixtures are heavily worn, the toilet seat is uncomfortable and in poor condition, and the electrical outlet in the bathroom was not functioning. 4. The refrigerator door was broken and difficult to close properly. 5. The electricity in the entire room would shut off and restart automatically at random times, which was quite inconvenient. 6. The variety and quality of food were not up to the usual standard. During my five-day stay, the lunch and dinner offerings were almost identical every day, and the overall taste was disappointing. Room no.255 I'm confident that with some attention to these areas, the hotel can maintain its excellent reputation and continue to offer the wonderful experiences I have always known and loved. Thank you for taking my feedback into consideration.