Mandalay Shores Resort

J G

1

Feb 24, 2025

My uncle evacuated after losing his apartment to the fires in California. His wife was hospitalized due to a smoke inhalation. I left my home in Virginia behind and went to Care for both of them. While I was with my uncle, Peter, I noticed that his unit did not have any heat at all. I contacted the property management company several times by phone. I was told that I was just not pushing the button right. I’m in my mid 40s. I know how to set a thermostat. During the nine days we were there they refused to send out anyone to fix the heat. It was about 50° and seemed even colder since we were right next to the water. The staff was inattentive we stayed for nine days they left us with three dishwashing tabs. Additionally, as an Eagle Scout and former marine, I leave any residence better than any condition that I had found it in. Although it bothered me tremendously that there was no air no heat at checkout I clean that Airbnb from top to bottom I dusted it so that it was better than its condition when we rented it. All the dishes were washed and put away all of the sheets were washed and folded on top of the beds that we used That is above and beyond what their rules are in their booklet. However, Mandalay Shores resort, demanded that we pay an additional cleaning fee. My final analysis is this if you’re looking for a decent place to stay for very cheap in Oxnard California and you don’t care about having heat or air conditioning. I would consider renting this place if it was less than $75 a day anything above and beyond that should be considered price gouging.