Jolly Harbour Beach Resort

Terri Garrant

3

Apr 16, 2025

We were looking to find a budgeted girls trip and found Jolly Beach Resort & Spa with American Express travel. We read the reviews prior to going and knew that we would not be vacationing at a 4 star resort. The rooms were small and the twin beds were very close to each other. The bathroom sliding door continually came off of the tracks when opening and closing. The air conditioning was very good. The view of the ocean from the room was outstanding. The room would have been 4 star if it was updated, the view of the ocean and sunset was awesome. Initially, the staff were not very friendly. June became our favorite bartender. We loved the singing lady at the buffet breakfast. Many of the staff did not seem excited and lacked energy, but some did warm up after we were there a few days. Typically at a resort or hotel, the staff is very accommodating and friendly. I have seen other reviews where the staff was described as rude, and unfortunately it is true. Here, they could use training on delighting the customer. The Pizza Factory restaurant was very nice and elevated the dining experience with a very nice wait staff and menu. However, dining at the Pizza Factory requires you make a reservation at 7:30am in person. That isn't too terrible because there is coffee and tea available while you wait. The beach was amazing! There were ample chairs and umbrellas so there was no need to reserve early in the morning. The chairs and umbrellas could stand to be replaced as many were worn. Alex the massage therapist on the beach was fantastic, definitely a bonus that I did not expect. His reflexology is amazing. I think I would try a 4 star resort on my next visit to Antigua for total relaxation and service. I loved Jolly Beach, but would like to experience a 4 or 5 level resort.