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I can’t say anything about the quality of the facilities because we never made it to the place. I can say the service was awful. We booked a week long ski trip through the Epic app 6 months in advance to ensure we got a good rate & location. Unfortunately the weekend before we had a sudden unexpected death in the family. In the many years I’ve been taking ski trips to Okemo I’ve had very pleasant experiences. This experience will end my journey with Okemo & Vail/Epic. A little consideration could have gone a long way. I paid for our stay in full prior to our trip. The resort wasn’t willing to offer a partial refund, or discount on a future stay. The staff was willing to apologize for a policy from Vail Resorts that they didn’t agree with. I will no longer be visiting Vail properties.