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Quiet environment, great garden, food needs to improve, maintenance of facilities needs more work. I like the garden more than the hotel, one can enjoy the cool and quiet early morning standing on the balcony, it would be nice if they can provide a chair there. The hotel has a long history with the development of Cameron Highland. The photo gallery tells the story for visiting guests to find out. There is a laundry room, library, fitness center, and a convenient store. The room is spacious but stuffy due to the lack of aircon (only ceiling fan), which is understandable, considering the location in the hill of a highland, brings nice view as well as extra humidity, every morning fog and dew makes cars wet like just rained. Facilities inside the room need to be improved. The boiler is not clean, the dust web found in the cabinet, door lock is working but distorted and the LCD TV shows the Sony logo when switching on, but it is a Sharp brand. I have to clean up the dusty telephone and TV remote control with alcohol wet wipes before use. The canteen service is good, greeting and helpful, although the food is not my favorite. People queue pretty long for an omelette made by new staff. Summary: The hotel really has heritage passed down from the past generations, the hardware is good, but apparently it needs a better management to look after.