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The location is very convenient and the staff is friendly and helpful. We liked the amenities like the hot tub, sauna, gym, and s’mores. But the rooms are dated and the WiFi is unreliable. Sometimes it’s just slow (like 11 Mbps), but it drops a lot throughout the day. One time when it stopped working, I called the front desk and they gave me an IT phone number to troubleshoot it myself! I was on the phone with them for 30 minutes and they did temporarily resolve the problem, which was just them resetting system, which is what I suggested, but they made me go through all these other steps like whitelisting my laptop even though it had been working previously. The rooms just seem like a shell of their former selves. Our room had a patio but the lock on the patio door didn’t work. The pull out sofa didn’t have any sheets on it (and no sheets in the closet). When I tried to call to get sheets, I pressed the housekeeping button on the room phone and got a message the line didn’t exist anymore. Front desk button just rang endlessly. I ended up calling the Grand Summit phone number and going through the menu options to talk to the front desk which worked. To their credit, once I talked to someone they brought the sheets quickly.