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We were a group of 6 friends staying at the hotel from Thursday noon till Sunday noon. Although a very nice hotel, it's true that, as some other negative reviews here point out, the wow-factor you would expect from a 5 star hotel/relais&chateau is missing. But this is not necessarily bad and makes it more a "chill" hotel than a posh hotel. Staff has been super friendly and helpful, in contradiction to other comments I have read here. We only had breakfasts as meals. There is a nice choice of fresh products. What I missed was a green salad or some fresh vegetables. Also for basic omelet, poached eggs and so you have to pay extra, which i think is not to expect from a 5star hotel. The pool, hammam and sauna were clean and nice. We had double rooms ( mine was 213-214) which was verry spacious. I think I could have been happy and comfortable with just half of it. All by all I feel it was value for money and the skiresort is verry nice and perfect for family holidays.