Club Tenerife

Vita

1

Jun 12, 2024

Last month I stayed for a few days at the Club Tenerife aparthotel, one of the company's hotels located in Los Cristianos, Tenerife, to spend holidays with my friend from Germany. It was the worst travel experience of my life. The hotel is very old, it seems they didn´t made any maintenance for a long time, nor it has been cleaned properly. The apartments are poorly equipped, the staff is very unpleasant, they do not care at all about the guests. The reception was only open 8 hours a day and the receptionists were very unpleasant, the boss Beya was very rude, she was also poorly dressed and smelled bad. The other one, Natacha, seemed hysterical and it was impossible to say a single word to her. The apartment was poorly equipped, basic things like glasses, pans and pillows were missing, but what was not missing were cockroaches and ants. There was no toilet paper and there was no way to get any. When I asked one employee (from the way she shouted at the cleaners, she seemed like a boss of cleaning staff), she did not even look at me and continued talking on the phone. The hotel was half empty, but the people we met there seemed strange and unreliable. In short, the stay at the hotel was a horrible experience, absolutely to forget. And all this for an exorbitant price. I will never return to this hotel and will not recommend it to anyone. Nexus Leisure company and its owners should be ashamed of themselves for having such poor facilities and such rude workers. Luckily we found another aparthotel 200 meters away from this one, much cheaper, where we could continue our holiday in a pleasant environment.