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Do not book here! If there was a choice for a zero rating, that is what I would rate this place. Where do I begin? My daughter wanted to go to Bali so she used our timeshare week. She and her friend arrived on 8-24-25 in the afternoon. They found the grounds were stunning but it took a turn when they got to their villa. They discovered that the phone didn’t work(so they had to use what’s app to communicate with front desk since they were told it would’nt be fixed). The downstairs toilet was not working but that was fixed. The outlets weren’t working properly and later were actually smoking when they were charging their cell phones. The A/C in the living room did not work and were told it wouldn’t be fixed. They had to pay &140 for utilities (honestly, what utilities??!!) prior to even going to the villa (they have since refunded them that when they checked out early, tried to short change them on the refund and even tried to charge them for the early check out!!) They only stayed 1 night as they didn’t feel safe there after all of this.Also, when they went to wash their hands, they received a low voltage electrical shock. Luckily, they were able to find another place to stay so they promptly checked out. I have notified our timeshare company and recommended they do not send any more timeshare holders there!