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Would Not Recommend I rarely leave negative reviews, but unfortunately, our stay at this hotel left a lot to be desired. From the moment we arrived, the overall service was below expectations. The staff seemed more focused on monitoring us than making us feel welcome – constantly checking our wristbands while oddly ignoring other guests. It felt more like being supervised than on holiday. The food was very poor – repetitive, bland, and often cold. For an all-inclusive resort, we were shocked to find that we had to pay extra to access the snack bar. Not to mention, after 12am, you can’t even get a bottle of water, which is simply unacceptable in a hot climate. The room amenities were also disappointing. The shower gel and shampoo provided barely worked, which added to the overall feeling of neglect and low quality. To top it all off, one night we were actually kicked out of the restaurant by staff, without clear explanation. While some of the staff were friendly and helpful (credit where it’s due), it wasn’t enough to make up for the overall poor experience. Sadly, this hotel does not live up to the promise of a relaxing, all-inclusive holiday. Would not return.