Free cancellation before Jul 30, 2026.
Customer Service is a priority for Josetta and staff.They went over backwards trying to find me a suitable room since picture on website( through no fault of their own )showed a completely different room than the one I was to have. The other issue was that I could not climb steps and I did not share that with the property so it made their search a little bit more difficult since I could not use the room that was provided to me. However, once settled, I really did learn to appreciate the beauty of this little resort. Josetta and staff have made the details of living in Santa Fe part of this experience. The little artifacts around the property the beautiful, beautiful roses and flora are just amazing. As general manager of another property in the past, I really do appreciate Josetta and her staff. The other item I want to mention is the cleanliness of the property. The housekeepers do an incredible job. My husband and I have never stayed in a cleaner more detailed environment. It was a lovely stay in Santa Fe. Despite my issues to start. One last thing is that this resort makes you pay for Wi-Fi. Please please try and change that. I think it is really a downfall for resort owners since everyone even the smallest gas station has Wi-Fi. Please try to attend to that. I think it will make your owner as much happier.