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Free cancellation within 24 hours. No cancellations or refunds after.
We loved our time at Garza Blanca Cancun. The location was beautiful, room and grounds were clean and well maintained. The check in desk messed up our reservation and they gave us a bedroom with two queens even though we reserved and paid for a king. Thankfully they upgraded our room to a 1 bedroom suite. We did have to prove to them from our email that we had booked a different room. Thanks for making the mistake right. The staff was friendly, helpful and very attentive. Noe and Leonardo were great waiters at the pool! Thank you! The breakfast buffet was amazing and Benjamin and Roberto provided top service and attention. Fernando was so funny and a great waiter at the Gourmet Hall. All the food we had during our stay was delicious. The only negative thing about our stay was the time share. If you don't want to be bothered and pestered, you need to say NO on the first day! They got quite pushy to get us to listen to the talk about the time share. Overall it was very relaxing and enjoyable stay.