Cancelation may be requested but not guaranteed.
The place is really nice, and the people are great. They're pool closes at 8 as well as the hot tubs so that's a big let down. And they have no handicap access to the hot tubs. But the stairs are short to the first of 3 hot tubs though. I almost gave them a 4 star for those reasons but this place is to nice and cool to to give them anything less than a 5 star. We really enjoyed the game room and the private theater as well. I do recommend this place.