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The service was truly a 6 out of 5 star experience. We arrived shortly after the front office had closed but they had a way for us to get into our room even after they were gone for the day. The room that we had actually had AC problems, so when we called the front desk on the second day when they were open, they had maintenance out within 5 minutes, and they had a mobile AC unit installed immediately so that way it would cool the room down while they worked on the AC. It turns out there was a Freon leak, but they were able to recharge and resolve the issue so that the rest of our stay was nice and cool. The suite itself was clean, spacious and very comfortable. The three bedroom three bathroom was able to comfortably fit eight people. The individual bedroom walls are a little thin so noise might wake you up if you're a light sleeper. Parking is a bit tight for larger vehicles underneath the building. There is handicapped parking next to the elevator which was nice. The pool was nice and clean, but the jacuzzi water had a strange smell to it. Otherwise the overall facility and area was nice and clean and was very quiet and relaxing. Overall, we hope to stay here again as the experience was phenomenal.