Cancelation may be requested but not guaranteed.
Stayed here during off peak season and it was great despite being stuck in a Winter storm. Rooms were amazing, modern and clean. Pool was super warm and great for kids. What really wowed me was their customer service. I had left a very important item in the room and realized a few hours after, when I was long gone. They shipped it to me and I got it back a few days later. I am so grateful for their honesty. It makes me believe that there is still good people :)