Cancellation may be requested but not guaranteed.
My daughter and I spent last weekend at Marina Fiesta Resort & Spa and are very happy with our stay. The hotel was beautiful and the staff very kind and accommodating. Thank you to Tony, Alfredo. Debbie, Leonardo, the spa, security, housekeeping and front desk staff for taking such good care of us. Tony especially went out of his way to greet us daily, answer our questions, and help with our touring and spa plans. We received a very generous number of discounts as well complimentary drinks and services in return for our attendance at a delicious breakfast and sales presentation at Hacienda Encantada hotel. (The presentation did take about 3.5 - 4 hours but only because we wanted all the information...we could have said no thank you and left much sooner, if we wished. You will probably speak to 3 or 4 people, but no one was rude or pushy... just be sure you understand that the gifts offered are tied to your attendance at the presentation...a more than fair exchange of your time for some terrific benefits to enhance your stay).We could have stayed at Marina Fiesta without the sales pitch and gifts and still had an amazing time lounging by the pool, enjoying wonderful food, drinks, music, massages, shopping, etc. :) The hotel was gorgeous with an open air lobby and three pools, not too large of a property but very comfortable Our room was unexpectedly large with nearly a full kitchen The food and drinks were scrumptious The staff super friendly and helpful The massages a 20 or of 10 ....especially Alejandra and Lourdes! The marina was lively with shopping, and had security at night... just say no thank you to peddlers, and move on, if you wish. We will be back, Marina Fiesta, thank you!