Cancelation may be requested but not guaranteed.
There's nothing bad to be said about this resort. The service is amazing with people who greet you like you are family. The location is to die for!!! You take the elevator from your floor, to the beach. It's quiet, it's calming, it's beautiful. The rooms are slightly dated, but still in great condition and very acceptable. And the location is PERFECT!!! Close enough to everything that nothing is too far away, but far enough away from the Pier Park area to feel quiet in comparison. I really can't say enough good things about this place. A staff and management that cares and treats you like you belong, and a location that's peaceful and calming.