Free cancellation within 24 hours. No cancellations or refunds after.
Check in was absolutely amazing! Olivia was our VIP concierge and I couldn't have been more impressed. She is professional, funny, very accommodating and so nice!! We were wowed by our first impression. The room was huge and very nice! Two separate rooms with two bathrooms, a full kitchen that was completely stocked with everything you could need. The common living area was also very large and comfortable. The noise from outside was a little louder than expected, but it is New Orleans, so it's not totally unexpected, but I don't think the hotel is very well insulated. I received messages every day asking how the stay was going and if we needed anything, I appreciated that a lot. Checkout was easy and the valets were very helpful and kind.