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Free cancellation within 24 hours. No cancellations or refunds after.
A resort like no other. You're surrounded by the jungle, so going anywhere (pool, beach, restaurants) required 1 or 2 shuttles and a good amount of walking but I didn't mind. You're in paradise. We never waited longer than 5 mins for a shuttle. The staff is the most courteous and friendly I've ever experienced. The main pool area is large, clean and beautiful! The only downside is that the rooms don't have a kitchen so you will probably eat out for all meals, which gets expensive, but we had so much delicious food. Salum was our favorite dinner spot since there's so much variety and for breakfast we loved the buffet at Del Lago, which was only about $30 per person and included coffee, juices, breakfast foods, pastries, tacos and sushi. The Mexican fiesta at Del Lago was fantastic with great performers, food and drinks. Worth the price!