Cancelation may be requested but not guaranteed.
It was by far the best hotel I've stayed in out of all the times I've visited Banff over the years. The room was huge and clean with a beautiful view of the mountain. The pool and hot tub area was clean and relaxing. It was out of the main town area which meant it was a little quieter. The drive to town was only a couple minutes long at most, so it was still very conveniently located.