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Typically a really good experience. Unfortunately, the elevators were down due to upgrades/repairs. After a day of traversing hills in SF it was a challenge getting back to our suite on the 3rd floor. Privileged concerns for sure, but considering we budgeted all year for this trip with our kids who live outside the home, carrying luggage and climbing hills to get to the suites each day would have been welcomed if the elevators were working.