ck-In Times

4:00 pm - Shenandoah Villas, Eagle Trace, Summit (owners)
5:00 pm - Woodstone & Regal Vistas (owners), Rentals
6:00 pm - All RCI Reservations

28:T465,We were excited for our first trip Massanutten. We booked a condo and it was decent. Very bare bones, TVs a little dated but nice enough living space. Unfortunately we lost power mid day for 4-5 hours. Called to ask for an update or maybe even some transparency on the situation and was met with “ we don’t know what is going on , call maintenance “ I get power is out of their hand at times but it would have been great to be met with an arcade credit , restaurant credit , or partial refund. Instead they offered us blankets and a flashlight. The waterpark was great. Even for an adult it was fun on the wave ride. The slides were pretty exciting (even the indoor ones) food and beverages were 3.8/5 (good not great) and prices are to be expected. The arcade had some pretty fun games. They offered a tour and made it seem that it was a tour of the resort, that requires a $50 deposit but after the tour you receive a $250 gift card. Those are unsuspecting may not know that this is a timeshare sales pitch and they won’t tell you that until you’re in the sales pitch. Politely decline and enjoy your trip.29:T587,"Average Stay with Several Disappointments" Our stay at Massanutten Resort was average at best. The hotel accommodations were outdated, below average cleanliness, and we found that very little information was provided about on-site activities or resort details. Many staff interactions were unfortunately negative—some were outright rude. We attempted to visit the water park, only to find it closed for a private event. Disappointingly, not only the water park, but also the adjacent ice cream shop and arcade were shut down as well, which left us with few alternatives and forced us to retire to our rooms. We did enjoy the ziplining and adventure park—until staff ridiculed